Privacy Policy of Mounasaba
Mounasaba respects the privacy of all users of https://mounasaba.com. This policy explains which personal data we process, why we process it and how we handle it.
1. Who are we?
- Company name: Mounasaba
- Website: https://mounasaba.com
- Contact: support@mounasaba.com
- Company registration number (KvK):
- VAT number:
2. Which data do we collect?
We may process account and contact details, supplier profile details, service information, event and request details, billing information where applicable, technical usage data and communication data.
3. Purposes of processing
We process personal data for account management, matching organizers and suppliers, handling requests and leads, communication, customer support, billing and administration, platform improvement, analytics, security and fraud prevention.
4. Legal bases
We process data on the basis of contract performance, consent where required, legal obligations and legitimate interests such as platform security and service improvement.
5. Sharing of data
We may share data with other users where this is necessary for requests or communication, and with processors such as hosting, email, analytics, CRM and payment providers. We do not sell personal data.
6. International transfers
If personal data is processed outside the EEA, we ensure appropriate safeguards in line with applicable data protection law.
7. Retention periods
We do not retain personal data longer than necessary. Accounts may be retained while active and for up to 24 months after closure where needed for support, security or dispute handling. Financial records may be retained for at least 7 years where required by law.
8. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse and unlawful processing.
9. Your rights
Users may request access, correction, deletion, restriction, objection and data portability where applicable. Requests can be sent to support@mounasaba.com.
10. Contact
For privacy questions or data rights requests, contact support@mounasaba.com.